Privacy Policy

Information We Collect

77k77 collects personal information that is necessary to provide a secure, compliant, and enjoyable gaming experience for players across Bangladesh. The categories of information we collect fall broadly into two areas: information you provide directly to us and information collected automatically through your use of our platform.

Information You Provide Directly

When you register an account, complete identity verification, or contact our support team, you may provide the following types of information:

• Full name, date of birth, and residential address (including division and district within Bangladesh)
• Email address, phone number, and mobile banking account identifiers (e.g., bKash, Nagad, Rocket, Upay numbers)
• Government-issued identification documents submitted for KYC verification (e.g., National ID card, passport)
• Support inquiries, feedback, and any communications you send to our team

Information Collected Automatically

When you browse or play on the 77k77 platform, certain technical and behavioural data is collected automatically. This includes:

• IP address, device type, operating system, and browser version
• Pages visited, time spent on each section, games played, and betting activity logs
• Cookies, session tokens, and similar tracking technologies used to improve platform performance

How We Use Your Information

The personal data collected by 77k77 is used exclusively for legitimate purposes related to operating our gaming platform safely and fairly. We use your information to:

• Create, manage, and maintain your 77k77 player account securely
• Process deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard, and other accepted payment methods
• Conduct identity and age verification to ensure all players are 21 years or older, as required by responsible gaming standards
• Deliver customer support, respond to inquiries, and resolve account-related disputes
• Personalise your gaming experience, including game recommendations and promotional offers relevant to your activity
• Detect and prevent fraud, money laundering, and other unlawful activity on the platform

Sharing of Information

77k77 respects your right to confidentiality. We do not share your personal data with external parties except in the following clearly defined circumstances:

• Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay) solely to complete your requested financial transactions
• Identity and fraud prevention service providers engaged to verify player age and KYC compliance
• Technology and platform infrastructure providers who host and maintain 77k77 services under strict confidentiality agreements
• Law enforcement or regulatory authorities when we are legally required to disclose information to comply with applicable laws

Any third party that receives your data on our behalf is bound by contractual obligations to use it only for the specific purpose for which it was shared, and to protect it with security measures equivalent to our own.

Payment Data and KYC Verification

Depositing and withdrawing funds at 77k77 involves the processing of financial data. To comply with responsible gaming and anti-money laundering (AML) best practices, we are required to verify the identity of every player before processing significant financial transactions.

As part of our KYC process, you may be asked to provide:

• A copy of a valid government-issued photo ID (National ID card or passport)
• A recent utility bill or bank statement confirming your address within Bangladesh
• Screenshots or confirmation of your registered mobile banking account (bKash, Nagad, or Rocket) linked to your 77k77 account

KYC documents are stored securely, accessed only by authorised personnel, and retained only for as long as legally and operationally required. We never use KYC data for marketing purposes.

Cookies and Tracking Technologies

77k77 uses cookies and similar tracking technologies to operate our platform effectively, remember your preferences, and improve your overall gaming experience. Cookies are small data files stored on your device when you visit our site.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function, including session management, secure login, and fraud detection. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your language settings, preferred payment methods, and game history so you can pick up where you left off.
• Analytics Cookies: Aggregate, anonymised data that helps us understand how players navigate the platform so we can make improvements.

You may adjust your browser settings to refuse cookies; however, please note that disabling essential cookies may prevent certain features of 77k77 from working correctly. For analytics cookies, you can opt out through your account settings or by contacting support.

Data Retention

77k77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. The specific retention periods are as follows: active account data is held for the duration of your account's active status plus a minimum of five years thereafter to satisfy anti-money laundering record-keeping requirements. KYC documents are held for a minimum of five years following your last transaction. Where you have contacted our support team, correspondence records are retained for up to three years.

When your data is no longer required, we take appropriate steps to securely delete or anonymise it in a manner that prevents recovery or reconstruction. You may request early deletion of your account data by contacting our support team, subject to our legal obligations.

Your Rights Over Your Data

77k77 recognises that you have specific rights over the personal information we hold about you. These rights include:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right of Rectification: If any information we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right of Erasure: Subject to our legal obligations, you may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time by contacting support.
• Right to Data Portability: Where technically feasible, you may request that your data be provided to you in a structured, machine-readable format.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid data rights requests within 30 days. In some circumstances, particularly for complex or multiple requests, this period may be extended, and we will notify you accordingly.

Security Measures

77k77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure and encrypted storage for data at rest, access controls that restrict personal data to authorised staff on a need-to-know basis, regular security audits and penetration testing of our platform infrastructure, and multi-factor authentication options available to all registered players.

While we take every reasonable precaution, no online platform can guarantee absolute security. We strongly encourage you to use a strong, unique password for your 77k77 account, enable any available two-factor authentication, and notify us immediately if you suspect unauthorised access to your account.

Third-Party Links

The 77k77 platform may occasionally reference third-party services such as payment partners (bKash, Nagad, Rocket) within our content. Please be aware that once you leave the 77k77 platform, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of any third-party services, and we encourage you to review their respective privacy policies before providing any personal information.

Children's Privacy

77k77 is strictly an adult platform. Our services are intended exclusively for persons aged 21 years and older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete that data from our records. If you are a parent or guardian and believe your child may have registered on our platform, please contact us at [email protected] without delay.

Changes to This Privacy Policy

77k77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational procedures. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the 77k77 platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed about how we protect your information.

Contact and Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which 77k77 processes your personal data, our support team is available to assist you. We take all privacy enquiries seriously and will respond promptly and professionally.

We aim to handle all data-related enquiries in a transparent and timely manner, in keeping with our commitment to player trust and platform integrity.

Support email: [email protected]